Listening is an everyday social art, but it’s an art we have neglected and must learn anew. Listening is more than being quiet while the other person speaks until you can say what you have to say. I like the language Rachel Naomi Remen uses with young doctors to describe what they should practice: “generous listening.” Generous listening is powered by curiosity, a virtue we can invite and nurture in ourselves to render it instinctive. It involves a kind of vulnerability—a willingness to be surprised, to let go of assumptions and take in ambiguity. The listener wants to understand the humanity
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