The term poisonous person is a nasty label and automatically creates a dividing line between “us” (the good guys) and “them” (those nasty jerks). There’s a better way to think about the problem. Instead of running your team as an elite fraternity with a mission to “repel mean people,” it’s healthier to create a culture that simply refuses to tolerate certain negative behaviors. It’s the behaviors you want to filter out, not particular individuals.

