The more you are open to influence, the more you are able to influence; the more vulnerable you are, the stronger you appear. These statements sound like bizarre contradictions. But everyone can think of someone they’ve worked with who is just maddeningly stubborn. No matter how much people try to persuade him, he digs his heels in even more. What eventually happens to such team members? In our experience, they end up just getting “routed around” like an obstacle everyone takes for granted. People stop listening to their opinions or objections.
