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Once you’ve found a good replacement habit, you need to overcome the inertia of change aversion, so we recommend offering to “try” your new ritual for a few weeks.
We recommend that you focus your energies on launching products over just about everything else.
We now have a handy rule we live by: a team should never spend more than one-third to one-half of its time and energy on defensive work, no matter how much technical debt there is. Any more time spent is a recipe for political suicide.
companies: if you perform your job to the letter of the law and focus only on getting your own work done to the exclusion of all else, there will be few chance opportunities for you.
A good Three Bullets and a Call to Action email contains (at most) three bullet points detailing the issue at hand, and one — and only one — call to action. That’s it, nothing more — you need to write an email that can be easily forwarded along.
If you’re prepared and know your options, you’re the most liberated person in the world. Don’t be afraid to get out.
If you want to get new people to use your software, you have to care about their emotional perception of your software.
Don’t underestimate the emotional impact of a well-designed first experience with your product — if you’ve ever unboxed an iPad or a Nest thermostat, you know exactly what we mean here.
What is your product like to a newbie? Is it welcoming and does it encourage exploration?
Improving latency is one of the best ways to increase usage and make your users happy.
One of the biggest mistakes programmers make is to toss software over a wall and then stop listening to feedback.
The more you allow them to participate in the discussion and development process, the more loyal and happy they’ll be.
there is no such thing as a temporary lapse of integrity.
Try to surprise your users with amazing, wonderful bits of happiness.
Your users are the lifeblood of your software’s success. You reap what you sow.
