Humility You are not the center of the universe. You’re neither omniscient nor infallible. You’re open to self-improvement. Respect You genuinely care about others you work with. You treat them as human beings, and appreciate their abilities and accomplishments. Trust You believe others are competent and will do the right thing, and you’re OK with letting them drive when appropriate.4 Together, we refer to these principles as HRT. We pronounce this as “heart” and not “hurt” because it’s all about decreasing pain and not about injuring people. In fact, our main thesis is built directly on these
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