There are two lessons that have remained with me from this episode. The first is about having the resilience and courage to get up after a setback and carry on with the task. And the second is about the role of a leader in managing failure. A leader should give the credit of the success to the team members. But when failure comes, leaders should absorb the failures and protect the team members. I learnt this important lesson in failure management not from any text books but by observing Professor Dhawan’s leadership style.
