Marcio Sete

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Empowerment did not always take the form of an overt delegation; more often, my more self-confident subordinates would make decisions, many far above their pay grade, and simply inform me. My response, often very publicly conveyed during our O&I, typically endorsed their initiative, and created a multiplier effect, whereby more and more people, seeing the success of their peers, would begin taking more matters into their own hands.
Team of Teams: New Rules of Engagement for a Complex World
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