What was also important was the handoff from Ron’s efforts with Bill to me. That kind of cooperation never existed in the agency business before, where one agent couldn’t close but didn’t have an ego about it, so they called in someone else to come in and close. No one did that before in the agency business, ever. They’d keep it a secret because they didn’t want to look weak. We had no ego about that shit. We just wanted the client. That is a key part of the DNA of CAA. No ego.
