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Matthew Ackerman
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Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do, by Matthew Syed

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The difference between aviation and health care is sometimes couched in the language of incentives.
See Matthew’s 18 notes & 316 highlights
Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
by Matthew Syed
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