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Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do, by Matthew Syed

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this has recursive effects, as we shall see. It is partly because we are so willing to blame others for their mistakes that we are so keen to conceal our own.
See Matthew’s 18 notes & 316 highlights
Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
by Matthew Syed
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