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Juan Monsalve
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Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do, by Matthew Syed

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the most effective cover-ups are perpetrated not by those who are covering their backs, but by those who don’t even realize that they have anything to hide.
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Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
by Matthew Syed
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