a subtle difference between external and internal deception. A deliberate deception (misleading one’s colleagues, or a patient, or a boss) has at least one clear benefit. The person doing the deceiving will, by definition, recognize the deceit and will inwardly acknowledge the failure. Perhaps he will amend the way he does his job to avoid such a failure in the future. Self-justification is more insidious. Lying to oneself destroys the very possibility of learning. How can one learn from failure if one has convinced oneself—through the endlessly subtle means of self-justification, narrative
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