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Juan Monsalve
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Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do, by Matthew Syed

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Why, then, do so many mistakes happen? One of the problems is complexity. The World Health Organization lists 12,420 diseases and disorders, each of which requires different protocols.
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Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
by Matthew Syed
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