Juan Monsalve

6%
Flag icon
historically, health-care institutions have not routinely collected data on how accidents happen, and so cannot detect meaningful patterns, let alone learn from them. In aviation, on the other hand, pilots are generally open and honest about their own mistakes (crash landings, near misses). The industry has powerful, independent bodies designed to investigate crashes. Failure is not regarded as an indictment of the specific pilot who messes up, but a precious learning opportunity for all pilots, all airlines, and all regulators.
Black Box Thinking: Why Some People Never Learn from Their Mistakes - But Some Do
Rate this book
Clear rating