What is the role of the supervisor in a one-on-one? He should facilitate the subordinate’s expression of what’s going on and what’s bothering him. The supervisor is there to learn and to coach. Peter Drucker sums up the supervisor’s job here very nicely: “The good time users among managers do not talk to their subordinates about their problems but they know how to make the subordinates talk about theirs.” How is this done? By applying Grove’s Principle of Didactic Management, “Ask one more question!” When the supervisor thinks the subordinate has said all he wants to about a subject, he should
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Роль руководителя
- помочь подопечному выразить что происходит и что его беспокоит!!!
Как это сделать
- задай еще один вопрос!
- делай запросы способствуя потоку мыслей сотрудника, пока И ОН не будет удовлетворен
