Another problem here is a manager’s perception of himself. We tend to see ourselves more as communicators and delegators than we really are, certainly much more than do our subordinates. I tested this conclusion by asking a group of managers to assess the management style of their supervisors, and then by asking those supervisors what they thought their style was. Some 90 percent of the supervisors saw their style as more communicating or delegating than their subordinates’ view. What accounts for the large discrepancy? It is partly because managers think of themselves as perfect delegators.
...more
