Dan Kuida

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I reflected on what had taken place and realized that as tired as I was, and despite the time it would have taken, I should have let my officers figure things out. Emergency situations required snap decision making and clear orders. There’s no time for a big discussion. Yet, the vast majority of situations do not require immediate decisions. You have time to let the team chew on it, but we still apply the crisis model of issuing rapid-fire orders. RESIST THE URGE TO PROVIDE SOLUTIONS is a mechanism for CONTROL.
Turn The Ship Around!
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