By contrast, “whatever they tell me to do” pointed to the reality that the fundamental structure of leader-follower was the problem on board ship. Everyone below the captain and the department heads had their brain shut off. What did that give us? We had 135 men on board and only 5 of them fully engaged their capacity to observe, analyze, and problem-solve. An image from my hometown popped into my head. I grew up in Concord, Massachusetts, near Lowell, where a host of empty textile mills mark the landscape. This is how I pictured the mental utilization of the crew—sitting idle. Another thing
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