Culture. Energy. Accountability. Passion. Goals. Results. Leadership. Team dynamics. Team meetings. The manager-salesperson relationship. Focus. Competition. Role definition. Recruiting. Coaching. Skills development. Retaining top producers. Remediating or replacing underachievers. Field work. Compensation. The salesperson-customer relationship. Sales process. Strategic targeting. Prioritization. Prospecting. Probing. Presenting. Proposing. Pipeline management. Value creation. Negotiating. Business planning. Follow-up. Resilience. Perseverance. Emotional Quotient. Compensation. Culture.