the common causes of sales team underperformance outlined in these first sixteen chapters and assess which are potentially hindering your team’s results: Lack of focus on goals and results Not publishing sales reports; sales managers not regularly reviewing results with individual members of the sales team Burying the sales manager with non-sales responsibilities Sales managers playing desk jockey or CRM jockey Managing the team via email and CRM screens Prioritizing CRM task management above sales results Player-coach selling sales managers trying to juggle opposite worlds Sales managers
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