Michael Tadros

12%
Flag icon
One nuance of platform design is recognizing that the same user may play a different role in differing interactions. The same person may be both a host and a guest on Airbnb, although he or she will typically perform only one of those roles in a particular interaction. On YouTube, users may upload videos as well as view them. A well-designed platform makes it easy for users to move from role to role.
Michael Tadros
It's likely in most cases that UGC contributors are also consumers. With BPMs it's likely a little different. As a "company" they are likely to both publish and consume content, but it's likely different people, working on different teams within the organization who do one vs the other.
Platform Revolution: How Networked Markets Are Transforming the Economy and How to Make Them Work for You: How Networked Markets Are Transforming the Economy―and How to Make Them Work for You
Rate this book
Clear rating
Open Preview