Platform Revolution: How Networked Markets Are Transforming the Economy and How to Make Them Work for You: How Networked Markets Are Transforming the Economy―and How to Make Them Work for You

by Geoffrey G. Parker

Similarly, when a troll on a user-generated content site has his account deleted, he often returns under a new identity. Smart platform managers started making nuisance posts invisible to everyone but the troll. Unable to inflame community sentiment, the troll retreated.