Marco Lüthy

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Governance should not be static. When signs of change appear on the horizon—such as new behaviors by platform users, unanticipated conflicts among them, or encroachments by new competitors—information about the change should spread rapidly through the organization, encouraging creative conversations about how the governance system may need to evolve in response.
Platform Revolution: How Networked Markets Are Transforming the Economy and How to Make Them Work for You: How Networked Markets Are Transforming the Economy―and How to Make Them Work for You
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