Our own office processed ~170 files per year for four years running with just two of us, stepping up to 227 in 2014, which required the addition of a third, part-time staff member. Duties are split in our office with myself handling 99% of client interaction, my assistant (also a licensed Broker) handling 99% of lender interaction, and her assistant (also a licensed Broker) handling file details with lawyers, appraisers, payroll compliance, gifted housecleaning bookings, etc.

