sarah semark

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For infrequently used products, email marketing can be the primary form of customer engagement. Mint sends you a weekly financial summary that shows your expenses and income over the previous week. This keeps its product at the forefront of customers’ minds and allows it to provide value even if they aren’t always signed in. BillGuard, a service that monitors your credit cards for suspicious transactions, sends you a similar report every month.
Traction: How Any Startup Can Achieve Explosive Customer Growth
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