We need empathy to give empathy. When we sense ourselves being defensive or unable to empathize, we need to (1) stop, breathe, give ourselves empathy; (2) scream nonviolently; or (3) take time out.
I swear this whole book is the best mental health advice I've ever seen. I wanna make an app where you practice gamified NVC with a bot and/or koko style and also report back how it's working for you in conflict

