Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)
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Everyone clings to their history with a vengeance, because it anchors their identity.
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It’s not what you do that counts, it’s the quality of your attention.
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The only way to resolve all violence is to give up your story.
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Words Are Windows (or They’re Walls)
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NVC guides us in reframing how we express ourselves and hear others.
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We are led to express ourselves with honesty and clarity, while simultaneously paying others a respectful and empathic attention.
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I find that my cultural conditioning leads me to focus attention on places where I am unlikely to get what I want.
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When you give to me, I give you my receiving.
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what we are observing, feeling, and needing, and what we are requesting to enrich our lives.
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In the world of judgments, our concern centers on “who is what.”
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Our attention is focused on classifying, analyzing, and determining levels of wrongness rather than on what we and others need and are not getting.
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Analyses of others are actually expressions of our own needs and values.
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Value judgments reflect our beliefs of how life can best be served.
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Classifying and judging people promotes violence.
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We deny responsibility for our actions when we attribute their cause to factors outside ourselves:
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Gender roles, social roles, or age roles
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We can replace language that implies lack of choice with language that acknowledges choice.
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We had just been practicing how to introduce language in the classroom that heightens consciousness of responsibility for one’s actions.
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“I choose to give grades because I want to keep my job,”
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“But I don’t like saying it that way. It makes me feel so responsible for what I’m doing.”
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We are dangerous when we are not conscious of our responsibility for how we behave, think, and feel.
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Communicating our desires as demands is yet another form of language that blocks compassion.
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We can never make people do anything.
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Thinking based on “who deserves what” blocks compassionate communication.
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The language of wrongness, should, and have to is perfectly suited for this purpose:
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When we are in contact with our feelings and needs, we humans no longer make good slaves and underlings.
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Life-alienating communication also obscures our awareness that we are each responsible for our own thoughts, feelings, and actions.
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Tell me that you’re disappointed with the unfinished chores you see,
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And tell me that you’re feeling hurt when I say “no” to your advances,
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evaluations are to be based on observations specific to time and context.
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When we combine observation with evaluation, people are apt to hear criticism.
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if we don’t mix up what we can see with what is our opinion.
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observing without evaluating is the highest form of human intelligence.
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They had never made reference to specific behaviors—such as his storytelling—and they agreed to bring these up when we were all to meet together.
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Words like frequently and seldom can also contribute to confusing observation with evaluation.
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When we combine observation with evaluation, others are apt to hear criticism and resist what we are saying.
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Instead, observations are to be made specific to time and context,
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So you’re reacting to my not having said that the process can be difficult for me at times?
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Are you feeling annoyed because you would have liked some sign from me that indicated that I have some problems with the process myself?