Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)

by Marshall B. Rosenberg

Non–action language, such as “Give me the freedom to grow” often exacerbates conflict.

punitive action, rather than evoking repentance and learning, is just as likely to generate resentment and hostility and to reinforce resistance to the very behavior we are seeking.