Angie Bilbao

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We deny responsibility for our actions when we attribute their cause to factors outside ourselves: Vague, impersonal forces—“I cleaned my room because I had to.” Our condition, diagnosis, or personal or psychological history—“I drink because I am an alcoholic.” The actions of others—“I hit my child because he ran into the street.” The dictates of authority—“I lied to the client because the boss told me to.”
Nonviolent Communication: A Language of Life: Life-Changing Tools for Healthy Relationships (Nonviolent Communication Guides)
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