Jeremy Hoover

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dimensions that favored the disruptive attributes of the product. 4 It is critical that managers confronting disruptive technology observe this principle. If history is any guide, companies that keep disruptive technologies bottled up in their labs, working to improve them until they suit mainstream markets, will not be nearly as successful as firms that find markets that embrace the attributes of disruptive technologies as they initially stand.
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
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