Matthew Ackerman
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail, by Clayton M. Christensen

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Such planning and investment is crucial to success in a sustaining technology, but, the managers reflected, it was not right for a disruptive product like Kittyhawk.
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail
by Clayton M. Christensen
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