It is in family conversations that children have the greatest chance of learning that what other people are saying (and how they are saying it) is the key to what they are feeling. And that this matters. So family conversations are a training ground for empathy. When an adult asks an upset child, “How are you feeling?” the adult can make it clear that anger and frustration are acceptable emotions; they are part of being a person. Upset feelings don’t have to be hidden or denied. What matters is what you do with them.
