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The feeling that “no one is listening to me” plays a large part in our relationships with technology. That’s why it is so appealing to have a Facebook page or a Twitter feed—so many automatic listeners. And that feeling that “no one is listening to me” makes us want to spend time with machines that seem to care about us. We are willing to take their performances of caring and conversation at “interface value.”
Reclaiming Conversation: The Power of Talk in a Digital Age
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