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Do the memes do the job—or do they do a job we can’t do? In any organization, there are some kinds of ideas that only words can convey. There are some kinds of conflicts that only words can parse and resolve. We have to think about preparing our students and employees to participate in these conversations. No matter how rich and even subversive, the meme track can take them only so far.
Reclaiming Conversation: The Power of Talk in a Digital Age
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