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How to Have That Difficult Conversation: Gaining the Skills for Honest and Meaningful Communication, by Henry Cloud

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Talk about yourself, not the other person and his or her failures to provide for you. The “you” statements judge, interpret, and globalize. “You” statements accuse the other person.
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How to Have That Difficult Conversation: Gaining the Skills for Honest and Meaningful Communication
How to Have That Difficult Conversation: Gaining the Skills for Honest and Meaningful Communication
by Henry Cloud
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