Lorne Andersen

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It turns out that there’s no “Pinocchio effect,”27 no single nonverbal cue that will betray a liar. Judging a person’s honesty is not about identifying one stereotypical “reveal,” such as fidgeting or averted eyes. Rather, it’s about how well or poorly our multiple channels of communication — facial expressions, posture, movement, vocal qualities, speech — cooperate. When we are being inauthentic — projecting a false emotion or covering a real one — our nonverbal and verbal behaviors begin to misalign. Our facial expressions don’t match the words we’re saying. Our postures are out of sync with ...more
Presence: Bringing Your Boldest Self to Your Biggest Challenges
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