Status People get privileges based on status categories. People are valued regardless of their status category. Change Change is conceived at the top and is driven down the system. Change may emerge and/or be driven from anywhere within the system. People • Pursue self-interests • Minimize personal costs • Feel fear • Prefer the status quo • Stay in their roles • Speak in politically correct ways • Fail to see opportunities • Compete for resources • Embrace the common good • Make spontaneous contributions • Feel confident • Seek growth • Overcome constraints • Expand their roles • Express
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