Bank on Deposits, Not Withdrawals—For years, Main Street, U.S.A. housed the only bank (Bank of America) in the United States open on Sundays and holidays. Use it as your inspiration for treating every interaction with another individual as a transaction. We make deposits by being positive, easy to work with, and giving our undivided attention. We make withdrawals when we are negative, difficult, and easily distracted by other people or other things we consider obviously more important. Leave people feeling energized from having spent time with you, not exhausted.
