Fred Leland

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Lisa failed for multiple reasons, four of which are significant enough to discuss here. The first failure was already mentioned—complete disregard for security protocol. The second was her organizational upbringing. Through no fault of her own, Lisa was raised in a silo that created a biased viewpoint and consequently taught her to look one way at a problem. When she moved up in rank, a gap was created between what she knew previously and what was asked of her. In other words, what got Lisa her promotion was different from what would cause her to excel.
Navigating Chaos: How to Find Certainty in Uncertain Situations
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