Collaborative Intelligence: Thinking with People Who Think Differently

by Dawna Markova

KEY CONCEPTS There are three kinds of inquiry: 1. Success-based inquiry 2. Intentional inquiry 3. Influential inquiry GUIDELINES Use these kinds of questions when you are stuck in your thinking and need to broaden your perspective. KEY CONCEPTS Success-based inquiry helps you gain confidence by accessing past successes. GUIDELINES When thinking isn’t moving forward, use success-based inquiry to discover what conditions have worked in the past. KEY CONCEPTS Intentional inquiry reminds you of what is important to you. GUIDELINES Use intentional inquiry to gain clarity about what really matters to you. KEY CONCEPTS Influential inquiry uses questions to help you identify where you have natural strength and competency for influencing people and where you need support. GUIDELINES Inquire from all four of the compass directions: Analytic questions: thinking about “Why?” Procedural questions: thinking about “How?” Relational questions: thinking about “Who?” Innovative questions: thinking about “What if?