Another success-based-inquiry practice is to end every meeting by asking, “What worked? How can we do more of what worked next time?” as well as “What didn’t work? How can we do less of that next time?” Use each project, each client, each meeting, as an opportunity to refine your team’s own handbook of effective processes that bring out the best in each of you. Be picky, be honest, be diligent, and don’t sit back and be too busy for this. Invest energy and have collective ownership of the time spent thinking together. The return will be worth it.
