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In the face of these problems, supporters proposed further technological fixes. If telecenter operators lacked skills, they would design online communities to share best practices. If rural patients wanted to see real physicians, video teleconferencing was the answer. If there were barriers of language and literacy, they called for more user-friendly content tailored for local needs, translated into local languages and shot as videos that didn’t require reading. And on and on.
Geek Heresy: Rescuing Social Change from the Cult of Technology
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