“How are you?” This question gets closer to the heart. There are two versions of the how question. The first is a mere greeting that does not anticipate an answer other than a reflexive, “Fine. How are you?” The second version is revolutionary, and some people have never been asked it. When someone responds with a perfunctory “Good,” or “How are you?” you can respond with, “How are you, really? How has your week been?” Now we are getting personal. We can even dust off those other questions that sought only surface information and aim for deeper knowledge that way.

