Saurabh

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   Questioning works better than telling. That’s why Will didn’t tell Evan, “Don’t let your friends get you into trouble.” Instead, he asked questions that made Evan think, “Who’s likely to get into trouble, and what should I do if it happens?” In other words, Will didn’t talk down to Evan, or talk at him. Instead, the two talked side by side emotionally as well as physically.    When you allow one revelation to lead to another without getting in the way, you learn even more. So rather than doing a “bait and switch” by luring his son into a conversation that ended with a lecture (“Well, you’d ...more
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
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