Saurabh

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After he vents, you’ll both be exhausted. This is not to be confused with a relaxed state. The difference between exhausted and relaxed is that when you’re exhausted, you feel empty and tired and you’re not open to input. At this point, it may appear that it’s your turn to talk—but it’s not. Talking right now is the rookie mistake that most people make. If you start to talk now, Dean will close down because he’s too exhausted to listen.
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
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