Brogan Quigley

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How often does the person act impatient with you for no good reason? ■ How often does the person interrupt you in the middle of what you’re saying, and yet take offense if you interrupt? ■ How often does the person expect you to drop whatever you’re thinking about and listen to him or her—and does the person take offense when you expect the same in return? ■ How often does the person talk more than he or she listens? ■ How often does the person say “Yes, but,” “That’s not true,” “No,” “However,” or “Your problem is”? ■ How often does the person resist and resent doing something that matters to ...more
Just Listen: Discover the Secret to Getting Through to Absolutely Anyone
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