Managing Oneself (Harvard Business Review Classics)

by Peter F. Drucker

It is incumbent on the people who work with them to observe them, to find out how they work, and to adapt themselves to what makes their bosses most

effective.

The first secret of effectiveness is to understand the people you work with and depend on so that you can make use of their strengths, their ways of working, and their values.

The second part of relationship responsibility is taking responsibility for communication.

personality conflicts. Most of these arise from the fact that people do not know what other people are doing and how they do their work,

the reason they do not know is that they have not asked and therefore have not been told.

understands what they are trying to do, why they are trying to do it, how they are going to do it, and what results to expect.

the marketing vice president does not understand what these high-grade knowledge specialists are doing, it is primarily their fault, not hers.