Gijs Limonard

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Out of context I: Micro-matching One of the most popular ways you can assess performance after the fact is to hold it up against a world you now know to be true. This can be:        • A procedure or collection of rules: People’s behavior was not in accordance with standard operating procedures that were found to be applicable for that situation afterward.        • A set of cues: People missed cues or data that turned out to be critical for understanding the true nature of the situation.        • Standards of good practice that people’s behavior falls short of. The problem is that these ...more
The Field Guide to Understanding 'Human Error'
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