Response time/latency How long should various operations take? It can be useful here to measure this with different numbers of users to understand how increasing load will impact the response time. Given the nature of networks, you’ll always have outliers, so setting targets for a given percentile of the responses monitored can be useful. The target should also include the number of concurrent connections/users you will expect your software to handle. So you might say, “We expect the website to have a 90th-percentile response time of 2 seconds when handling 200 concurrent connections per
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