the nature of reporting is often that we access the long tail of data. This means that we may well request resources that no one else has requested before (or at least not for a sufficiently long time), resulting in a potentially expensive cache miss. You could resolve this by exposing batch APIs to make reporting easier. For example, our customer service could allow you to pass a list of customer IDs to it to retrieve them in batches, or may even expose an interface that lets you page through all the customers. A more extreme version of this is to model the batch request as a resource in its
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